Order by 3 PM.
Wear it tomorrow.

3 PM Eastern, Monday through Friday. Order before that and it ships the same day and arrives the next business day. Order at 3:01 on a Friday and it ships Monday, arrives Tuesday. Weekend orders ship Monday.

On orders over $75, yes — standard UPS Ground, which is next-day inside our zone. Under $75 it's a flat $7.99. There's no "next-day" upcharge either way; it's just how close you are to us.

It's UPS Ground's published transit time from our store, and it holds the overwhelming majority of the time. Weather and peak season (the two weeks before Christmas) can add a day. We don't call it a guarantee because we won't control a snowstorm in Syracuse.

If you've got a hard deadline, call us at (716) 298-5946 before you order and we'll tell you straight whether it'll make it.

No — anything we decorate (embroidery, screen print, name patches) needs production time first. Allow 5–7 business days for decorated orders, then it ships next-day like everything else. Blank items in the same order can ship separately if you ask.

Our website shows what's on the shelf in Niagara Falls, so it's rare. If it happens, we call or email you the same day with the options — a different color or width, a comparable boot, or a refund on that item — before anything ships. We don't quietly substitute.

If you're local, it's faster. Choose Pick up in store at checkout and it's usually ready within an hour during business hours. 3145 Military Rd, Niagara Falls — Mon–Fri 8:30–5:30, Sat 10–4, closed Sunday.

Exchanges are free and returns are easy for 30 days — unworn, tags on, original box for boots. Start at our returns page or bring it into the store. If you're between sizes, order both; send one back.